Inviting users
Invite team members to your Rybbit organization and control their access to specific sites
Only admins and owners can add people to an organization.
On self-hosted instances you don't send invitations. Instead, click Create User in the People section of Settings > Organization, enter the person's email, name, password and role, and click Create User. The account is created right away. Site restrictions and team assignments aren't part of this dialog: set them afterwards by editing the member (see below) or adding them to a team. The steps below are for Rybbit Cloud.
Add the user to your organization
Go to Settings > Organization and click Invite people in the People section. Enter the user's email address.
On Rybbit Cloud your plan limits how many members an organization can have (for example, 3 on Standard and 100 on Pro; see Billing). When you reach the limit, the Invite people button is disabled until you upgrade.
Select the user's role
You can assign any role up to your own (only owners can make owners):
- Owner — everything, including billing and deleting the organization
- Admin — manages members, teams and sites, but not billing
- Editor — configures sites (tracking settings, feature flags, experiments, imports, Search Console), but doesn't manage members
- Member — views analytics and builds reports: goals, funnels, dashboards, and their own segments and annotations
- Viewer — read-only
See Member Roles for the full list.
Restricting site access
For editors, members and viewers you can restrict access to specific sites. Turn on Restrict access to specific sites and select the sites they should see. If you don't, they can see every site in your organization (except sites that belong to a team they aren't on).
You can also pick a role on these sites to raise their role on the selected sites only. For example, invite a client as a Viewer, restricted to their own site, with Editor on that site: they can configure their site and nothing else. The site role only ever raises the organization role, never lowers it.
Admins and owners always have access to every site, so site restrictions don't apply to them. A restricted member is treated as a viewer for anything that spans the whole organization, such as organization-wide segments.
Assign teams (optional)
If your organization has teams set up, you can pick one under Team during the invitation. When the member accepts the invitation, they will automatically be added to the selected team.
This is useful for ensuring new members immediately have access to the right group of sites without needing to configure access separately.
Send the invite
Click Invite. The user receives an email with a link to sign up for Rybbit. Pending invitations appear in the People table, marked Pending, where you can Resend or Cancel them.
Managing site access for existing members
You can change a member's site access at any time after they've joined your organization.
- Go to Settings > Organization
- Find the member in the People table and click the edit (pencil) icon at the end of their row
- Turn on Restrict access to specific sites, select the sites they should have access to, and optionally a Role on these sites
- Click Save Changes
The member will immediately only see the sites you've selected. If you disable the restriction, they'll regain access to all sites.
A person can belong to several organizations, each with its own role. To hand a site over to someone so they can manage it in their own organization, transfer the site instead.