Organization settings

Manage your organization, team members, roles, and permissions

Open organization settings by clicking Organization in the settings sidebar or going to app.rybbit.io/settings/organization. Only admins and owners see the Organization and Teams items.

organization settings

The page has four sections: General, People, Organization API keys and Danger zone.

General

  • Name - Shown in the navigation and on invitations. Admins and owners can change it.
  • Slug - Set when the organization is created. It can't be changed.
  • Created - When the organization was created.

People

The People table lists everyone in the organization, with a search box to find someone by name or email. It has these columns:

  • Person - Name and email
  • Role - Owner, Admin, Editor, Member, or Viewer
  • Site access - All sites, or how many of the organization's sites they can reach, with the teams and direct grants that give them access
  • Joined - When they joined

Pending invitations appear in the same table, marked Pending, with who sent them and when they expire. Use Resend to send an invitation again or Cancel to revoke it.

Click a member's edit button to change their role or site access, or to remove them from the organization with Remove Member. Only system admins (accounts with the instance-wide admin role) can also change a member's name there.

Member Roles

Each role can do everything the roles below it can.

RoleWhat it adds
OwnerBilling and plans, deleting the organization, making other owners
AdminInviting and managing members and teams, organization API keys, creating, deleting and moving sites
EditorSite configuration: tracking settings, exclusions, public and private links, feature flags, experiments, data imports, Google Search Console, deleting session replays and tracked users, and editing anyone's segments and annotations
MemberBuilding reports: goals, funnels, dashboards, and their own segments and annotations
ViewerViewing analytics, sessions, replays and reports, without changing anything

Admins and owners always reach every site in the organization. Editors, members and viewers reach every site too, unless you restrict them to specific sites or the site belongs to a team they aren't on.

A member's role can also be raised on individual sites: when you restrict someone to specific sites, or add a site to a team, you can give them a higher role on just those sites. For example, a client can be a Viewer in your organization and an Editor on their own site. Nobody can give a role above their own, and only owners can make owners.

Inviting Members

Owners and admins can invite new members (Rybbit Cloud) or create user accounts (self-hosted) with the button next to the search box. See the Inviting Users guide for detailed instructions. A person can belong to several organizations.

Teams

You can organize sites into teams to control which members have access to which sites. See the Teams guide for details.

Organization API keys

Organization API keys belong to the organization rather than a person, so they keep working when people leave. Only admins and owners can see or create them. A full-access organization key can reach all of the organization's sites; turn on Restrict permissions to limit it to specific resources. On Rybbit Cloud they share the organization's daily request budget and need a Standard or Pro plan.

Creating and managing them works the same way as personal API keys. For keys that act as you, with your own role, use personal keys instead.

Danger zone

Delete organization

Deleting an organization removes its members, teams and organization API keys. It does not delete sites: an organization that still has sites can't be deleted. Delete each site, or move it to another organization from its site settings, before you delete the organization. Only owners can delete an organization.

To confirm, click Delete organization, type the organization's name, then press and hold Hold to delete organization.

This cannot be undone. If the organization has an active subscription, cancel it in Billing first.

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